Information you provide
We use the phone number you sign in with and the business details you choose to provide, such as your name, business name, location, profile photograph and relevant business identifiers.
Product posts, buying requirements, business messages, images, support requests and verification documents are handled to provide the corresponding app features.
Why we use information
Information is used to create and maintain your account, display appropriate business information, help businesses discover relevant posts, deliver messages, process support enquiries and administer package purchases.
A business profile or listing can make information visible to other users. Review the information you publish and do not put sensitive financial credentials in descriptions, images or chat.
Verification and business documents
Documents submitted for verification are used to review the relevant application. Verification does not guarantee the quality, financial standing or conduct of a business. Access is restricted according to the application and administrative roles.
Payments and GST details
App package checkout is processed through Razorpay. We record payment references, package details, payment status and applicable invoice details. Do not share card PINs, UPI PINs, bank passwords or OTPs with support or another business.
When GST is enabled, you may request a GST invoice and provide an Indian GSTIN. This information is retained with the payment record for invoicing and support.
Crash diagnostics
Android release builds use Firebase Crashlytics to collect crash stack traces, app version, device and operating system information and an installation identifier for reliability. We do not add phone numbers, OTPs, messages or payment details to diagnostic logs.
Service providers
The app uses service providers including Google Firebase for relevant authentication and application services, Cloudinary for uploaded images, and Razorpay for payment processing. Their own terms and privacy practices apply to their services. We do not publish private credentials or your private support records on this website.
Notifications and device permissions
The app may request notification and photo-access permissions to provide the features you choose to use. You can manage permissions through your device settings. Turning off notifications may prevent you from receiving message or service alerts on your phone.
Retention and your choices
Some information must be retained to deliver services, maintain payment records, investigate reports and meet applicable obligations. Deleting or clearing a chat from your own view does not necessarily remove the other participant’s copy.
For account, correction or privacy-related requests, use Customer support in the app or the published support contact. Requests are reviewed with appropriate identity checks.
Security and policy changes
We use access controls and other reasonable safeguards appropriate to the service. No internet service can guarantee absolute security. Keep your device and account credentials secure.
We may update this policy as the service changes. Material changes will be communicated through appropriate channels. For privacy requests, contact Subam Technologies through the support details on our Contact page or through Help & Support in the app.